[SOLVED] Can't build & play maps due to Steam In-Game error
Quote from Pipeline on May 19, 2012, 9:55 amTo build and play a puzzle you created, you need STEAM IN-GAME!
AND MINE DOESN'T WORK!
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO.
Please help me fix it.GameOverlayUI log:
Sat May 19 13:44:13 2012 UTC - GameOverlay process started: pid: 5692
Sat May 19 13:44:13 2012 UTC - GameOverlay process connecting to: pid: 4288
Sat May 19 13:44:18 2012 UTC - client_api.cpp (315) : Assertion Failed: ClientAPI_Init(GlobalInstance): GetIClientUser returned NULL.
Sat May 19 13:44:19 2012 UTC - main.cpp (335) : Assertion Failed: ClientAPI_Init()
Sat May 19 13:44:19 2012 UTC - main.cpp (335) : Fatal assert failed: .main.cpp, line 335. Application exiting.Sat May 19 13:44:20 2012 UTC - _ExitOnFatalAssert
Again,
HELP!!!!!!!Also, debug:
debug
[spoiler][0330/182217:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
[0330/182217:ERROR:backend_impl.cc(1186)] Critical error found -8
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
[0330/182217:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0330/182217:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0330/182217:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0331/173554:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0331/173554:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0331/173554:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0331/173554:ERROR:backend_impl.cc(264)] Unable to create cache
[0401/155656:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0401/155657:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0401/155657:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0401/155657:ERROR:backend_impl.cc(264)] Unable to create cache
[0401/190449:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0401/190449:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0401/190449:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0401/190449:ERROR:backend_impl.cc(264)] Unable to create cache
[0401/190801:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0401/190801:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0401/190801:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0401/190801:ERROR:backend_impl.cc(264)] Unable to create cache
[0402/140704:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0402/140704:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0402/140704:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0402/140704:ERROR:backend_impl.cc(264)] Unable to create cache
[0402/155710:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0402/155710:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0402/155710:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0402/155710:ERROR:backend_impl.cc(264)] Unable to create cache
[0403/103328:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0403/103328:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0403/103328:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0403/103328:ERROR:backend_impl.cc(264)] Unable to create cache
[0403/144646:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0403/144646:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0403/144646:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0403/144646:ERROR:backend_impl.cc(264)] Unable to create cache
[0404/114546:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0404/114546:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0404/114546:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0404/114546:ERROR:backend_impl.cc(264)] Unable to create cache
[0404/122734:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0404/122734:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0404/122734:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0404/122734:ERROR:backend_impl.cc(264)] Unable to create cache
[0405/131338:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0405/131338:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0405/131338:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0405/131338:ERROR:backend_impl.cc(264)] Unable to create cache
[0405/215800:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0405/215800:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0405/215800:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0405/215800:ERROR:backend_impl.cc(264)] Unable to create cache
[0406/101048:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0406/101048:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0406/101048:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0406/101048:ERROR:backend_impl.cc(264)] Unable to create cache
[0406/162354:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0406/162354:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0406/162354:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0406/162354:ERROR:backend_impl.cc(264)] Unable to create cache
[0406/171316:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0406/171316:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0406/171316:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0406/171316:ERROR:backend_impl.cc(264)] Unable to create cache
[0407/142201:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0407/142201:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0407/142201:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0407/142201:ERROR:backend_impl.cc(264)] Unable to create cache
[0407/183951:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0407/183951:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0407/183951:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0407/183951:ERROR:backend_impl.cc(264)] Unable to create cache
[0408/203653:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0408/203653:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0408/203653:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0408/203653:ERROR:backend_impl.cc(264)] Unable to create cache
[0409/131456:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0409/131456:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0409/131456:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0409/131456:ERROR:backend_impl.cc(264)] Unable to create cache
[0411/150836:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0411/150836:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0411/150836:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0411/150836:ERROR:backend_impl.cc(264)] Unable to create cache
[0413/120716:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0413/120716:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0413/120716:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0413/120716:ERROR:backend_impl.cc(264)] Unable to create cache
[0413/131209:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0413/131209:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0413/131209:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0413/131209:ERROR:backend_impl.cc(264)] Unable to create cache
[0414/123032:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0414/123033:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0414/123033:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0414/123033:ERROR:backend_impl.cc(264)] Unable to create cache
[0414/175449:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0414/175449:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0414/175449:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0414/175449:ERROR:backend_impl.cc(264)] Unable to create cache
[0414/205502:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0414/205503:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0414/205503:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0414/205503:ERROR:backend_impl.cc(264)] Unable to create cache
[0415/172144:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0415/172144:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0415/172144:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0415/172144:ERROR:backend_impl.cc(264)] Unable to create cache
[0415/215737:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0415/215737:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0415/215737:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0415/215737:ERROR:backend_impl.cc(264)] Unable to create cache
[0417/203255:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0417/203255:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0417/203255:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0417/203255:ERROR:backend_impl.cc(264)] Unable to create cache
[0418/160537:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0418/160537:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0418/160537:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0418/160537:ERROR:backend_impl.cc(264)] Unable to create cache
[0421/163724:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0421/163724:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0421/163724:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0421/163724:ERROR:backend_impl.cc(264)] Unable to create cache
[0428/211853:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0428/211853:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0428/211853:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0428/211853:ERROR:backend_impl.cc(264)] Unable to create cache
[0503/132413:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0503/132413:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0503/132413:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0503/132413:ERROR:backend_impl.cc(264)] Unable to create cache
[0519/145123:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0519/145123:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0519/145123:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0519/145123:ERROR:backend_impl.cc(264)] Unable to create cache
[0519/145929:ERROR:backend_impl.cc(2123)] Corrupt Index file
[0519/145929:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0519/145929:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0519/145929:ERROR:backend_impl.cc(264)] Unable to create cache[/spoiler]
To build and play a puzzle you created, you need STEAM IN-GAME!
AND MINE DOESN'T WORK!
NOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO.
Please help me fix it.
GameOverlayUI log:
Sat May 19 13:44:13 2012 UTC - GameOverlay process started: pid: 5692
Sat May 19 13:44:13 2012 UTC - GameOverlay process connecting to: pid: 4288
Sat May 19 13:44:18 2012 UTC - client_api.cpp (315) : Assertion Failed: ClientAPI_Init(GlobalInstance): GetIClientUser returned NULL.
Sat May 19 13:44:19 2012 UTC - main.cpp (335) : Assertion Failed: ClientAPI_Init()
Sat May 19 13:44:19 2012 UTC - main.cpp (335) : Fatal assert failed: .main.cpp, line 335. Application exiting.
Sat May 19 13:44:20 2012 UTC - _ExitOnFatalAssert
Again,
HELP!!!!!!!
Also, debug:
debug
(Don't listen to him, we'll be fine)
--
Old signature preserved for historical reasons.
I wonder what happens when Cave Johnson gets his pain pills...
Quote from ChickenMobile on May 19, 2012, 10:23 amSend this report to valve/steamsupport. Perhaps they can help.
Send this report to valve/steamsupport. Perhaps they can help.
Quote from Pipeline on May 19, 2012, 10:29 am...
Seriously?
I did. THEY WERE NO HELP.
Quick note: I have tried reinstalling, verifying game cache, deleting files etc etc. This happens in ALL games, and has done since I first got Steam.
...
Seriously?
I did. THEY WERE NO HELP.
Quick note: I have tried reinstalling, verifying game cache, deleting files etc etc. This happens in ALL games, and has done since I first got Steam.
(Don't listen to him, we'll be fine)
--
Old signature preserved for historical reasons.
I wonder what happens when Cave Johnson gets his pain pills...
Quote from RustyDios on May 19, 2012, 11:00 amSeems like a corrupt index file... have you tried re-downloading a fresh copy of steam and installing that ?
Are you moving your steam folder after install ?
"GetClientUser returned NULL" > Have you set up a steam account correctly ? Do you have more then one attempting to be accessed at once from one machine ?
Is steam permitted access through any/all firewalls on your PC ?
None of that may be of any help, but its a start on things to check...
When did you send that to Valve/Steam support ? Have they replied yet, saying they can be of no help ? I'll expect they are very busy and may take a small amount of time to get back to you...
Seems like a corrupt index file... have you tried re-downloading a fresh copy of steam and installing that ?
Are you moving your steam folder after install ?
"GetClientUser returned NULL" > Have you set up a steam account correctly ? Do you have more then one attempting to be accessed at once from one machine ?
Is steam permitted access through any/all firewalls on your PC ?
None of that may be of any help, but its a start on things to check...
When did you send that to Valve/Steam support ? Have they replied yet, saying they can be of no help ? I'll expect they are very busy and may take a small amount of time to get back to you...
Quote from Pipeline on May 19, 2012, 11:23 amRustyDios wrote:Seems like a corrupt index file... have you tried re-downloading a fresh copy of steam and installing that ?Are you moving your steam folder after install ?
"GetClientUser returned NULL" > Have you set up a steam account correctly ? Do you have more then one attempting to be accessed at once from one machine ?
Is steam permitted access through any/all firewalls on your PC ?
None of that may be of any help, but its a start on things to check...
When did you send that to Valve/Steam support ? Have they replied yet, saying they can be of no help ? I'll expect they are very busy and may take a small amount of time to get back to you...
Please explain to me how moving the Steam folder can help
Also, by "correctly" set up a Steam Account what do you mean? I think I did. I set it up like it told me to. Is there a "proper" way?
Are you moving your steam folder after install ?
"GetClientUser returned NULL" > Have you set up a steam account correctly ? Do you have more then one attempting to be accessed at once from one machine ?
Is steam permitted access through any/all firewalls on your PC ?
None of that may be of any help, but its a start on things to check...
When did you send that to Valve/Steam support ? Have they replied yet, saying they can be of no help ? I'll expect they are very busy and may take a small amount of time to get back to you...
Please explain to me how moving the Steam folder can help
Also, by "correctly" set up a Steam Account what do you mean? I think I did. I set it up like it told me to. Is there a "proper" way?
(Don't listen to him, we'll be fine)
--
Old signature preserved for historical reasons.
I wonder what happens when Cave Johnson gets his pain pills...
Quote from UsCobra11 on May 19, 2012, 12:06 pmPipeline wrote:...
Seriously?
I did.Pipeline wrote:Please explain to me how moving the Steam folder would helpI don't mean to interrupt but you can at least show some respect for the people who are trying to solve your problem.
Seriously?
I did.
I don't mean to interrupt but you can at least show some respect for the people who are trying to solve your problem.
[Released] Power Interference
[Released] Rust and Dust (Spotlight Map!)
[Released] Multiportal
Quote from Pipeline on May 19, 2012, 12:13 pmUsCobra11 wrote:Pipeline wrote:...
Seriously?
I did.Pipeline wrote:Please explain to me how moving the Steam folder would helpI don't mean to interrupt but you can at least show some respect for the people who are trying to solve your problem.
(In bold)
I'm sorry if that sounded offensive, but it was a question, not a rebuttal.Also, I have been having this problem ever since I got Steam (2 years ago). It's annoying me. A LOT.
Seriously?
I did.
I don't mean to interrupt but you can at least show some respect for the people who are trying to solve your problem.
(In bold)
I'm sorry if that sounded offensive, but it was a question, not a rebuttal.
Also, I have been having this problem ever since I got Steam (2 years ago). It's annoying me. A LOT.
(Don't listen to him, we'll be fine)
--
Old signature preserved for historical reasons.
I wonder what happens when Cave Johnson gets his pain pills...
Quote from RustyDios on May 19, 2012, 12:41 pmIts an indexing problem ?... the game is trying to update and/or move a game cache folder, it looks to be having difficulty finding it in the first place, hence the error loop...
My attempted breakdown of the debug log, using logical assumptions from the descriptions
[spoiler][0330/182217:WARNING:backend_impl.cc(1930)] Destroying invalid entry.
// found something wrong here, destroyed the invalid entry[0330/182217:ERROR:backend_impl.cc(1186)] Critical error found -8
// we just destroyed that file so on second attempt to access it we found a critical error with it (~it's not there, we just destroyed it!)[0330/182217:WARNING:storage_block-inl.h(125)] Failed data load.
// Failed to load all the data that was possibly referenced in the backend file that we check on later[0330/182217:ERROR:cache_util_win.cc(48)] Unable to move the cache: 5
[0330/182217:ERROR:backend_impl.cc(134)] Unable to move cache folder
[0330/182217:ERROR:backend_impl.cc(2123)] Corrupt Index file
// can't move something that doesn't exist, unable to move the cache we couldn't load, index files must be corrupt, unable to load what we want; stuck on this error - loop error[/spoiler]
Its an indexing problem ?... the game is trying to update and/or move a game cache folder, it looks to be having difficulty finding it in the first place, hence the error loop...
My attempted breakdown of the debug log, using logical assumptions from the descriptions
Quote from msleeper on May 19, 2012, 5:17 pmDid you pirate the game?
Did you pirate the game?
Please do not Private Message me for assistance. Post a thread if you have questions or concerns.
If you need to contact the staff privately, contact the Global Moderators via Discord.
Quote from Pipeline on May 20, 2012, 7:49 ammsleeper wrote:Did you pirate the game?No.
I hate pirates. Valve earned all of the money they got from the game and no one should be mean and deprive them of needed income.(P.S I like your new picture )
Also this problem doesn't happen all the time. Very rarely it DOES work.
EDIT:
IT'S FIXED! I verified game cache and IT'S FIXED!
Thanks for all your help, anyway.
No.
I hate pirates. Valve earned all of the money they got from the game and no one should be mean and deprive them of needed income.
(P.S I like your new picture )
Also this problem doesn't happen all the time. Very rarely it DOES work.
EDIT:
IT'S FIXED! I verified game cache and IT'S FIXED!
Thanks for all your help, anyway.
(Don't listen to him, we'll be fine)
--
Old signature preserved for historical reasons.
I wonder what happens when Cave Johnson gets his pain pills...